Privacy Policy

Introduction: Who We Are This Privacy Policy applies to MV Buildcon and its affiliated entities (collectively referred to as “MV Buildcon”, “We”, “Us”, or “Our”). As the Data Controller of your personal data, unless stated otherwise, we are committed to safeguarding your privacy and ensuring the protection of your personal information.

This Policy outlines how we collect, use, disclose, and protect your personal data, and informs you of your rights in relation to the data we process as an authorized real estate channel partner.

Scope of This Privacy Policy This Privacy Policy governs the processing of personal data that we collect directly from you or receive from third parties when you interact with us through various channels, including but not limited to:

• Visiting Our Websites: Accessing mvgbuildcon.in, its sub-pages, and our social media pages.
• Communicating With Us: Engaging with us via emails, phone calls, WhatsApp, SMS, or forms filled out on our website.
• Using Our Advisory Services: Interacting with our property advisors for price lists, floor plans, cost sheets, and site visit arrangements.
• Participating in Campaigns: Showing interest in or registering through our Google Ads, Facebook Ads, or other marketing campaigns.
• Visiting Our Offices/Sites: Engaging with us physically for meetings or guided property site visits.

What Personal Data Do We Collect? We may collect various types of personal data when you engage with us to provide advisory services, manage relationships, and assist in real estate transactions as permitted by applicable laws.

The types of personal data we may collect include:

• Identification Data: Such as your name and other identifiers relevant to your profile.
• Contact Data: Including your email address, phone number, and residential or business address.
• Financial & Requirement Data: Your budget, preferred property configurations (e.g., 3 BHK, 4 BHK), location preferences, and purpose of buying (investment vs. residential).
• Geo-location Data: Such as your IP address or device identifiers when you browse our website.
• Communications Data: Information shared via calls, WhatsApp messages, emails, or other interactions with our advisors.

How Do We Collect Personal Data? We primarily collect your Personal Data directly from you during your interactions with us (e.g., when you request a cost sheet, download a floor plan, or schedule a site visit). However, we may also obtain Personal Data from other sources, including:

• Digital marketing platforms (e.g., Google Ads, Meta Ads lead forms)
• Online real estate portals
• Publicly available databases and registries
• Third-party service providers who support our operations

Why Do We Collect Your Personal Data? We collect your Personal Data to manage our relationship with you and deliver our real estate advisory services effectively. This includes:

• Providing verified property information, cost sheets, and availability.
• Arranging guided site visits with developers.
• Suggesting suitable luxury homes based on your budget and preferences.

Please note that if you choose not to provide certain Personal Data, we may be unable to offer detailed advisory services, price lists, or facilitate site visits.

Purposes of Processing We process Personal Data for the following purposes:

• Contacting you regarding property availability, pricing updates, and new inventory.
• Creating and maintaining customer advisory profiles.
• Monitoring and recording communications (e.g., calls) for training, quality assurance, and transparency.
• Sending you requested documents like brochures and floor plans.
• Notifying you of changes to our terms, services, or policies.
• Complying with applicable laws, regulations (such as RERA guidelines), and legal obligations.

Lawful Basis for Processing Your Personal Data At MV Buildcon, we process your Personal Data based on one or more of the following lawful grounds:

• Consent: When you have provided explicit consent (e.g., filling out a lead form to get a price list). You may withdraw your consent at any time.
• Legitimate Interest: When we have a legitimate business interest in processing your data, such as sending service-related updates or enhancing our advisory operations.
• Legal Obligation: When processing is required to comply with applicable laws and real estate regulations.

Sharing of Your Personal Data We do not sell your Personal Data. However, we may share it with trusted parties under strict confidentiality, including:

• Real Estate Developers: We may share your details with developers (like ATS Infrastructure, Hero Homes, etc.) strictly to register your site visit, secure your inventory, or process a booking on your behalf.
• Service Providers: Technology partners, CRM providers, and marketing platforms that support our operations.
• Government Authorities: As required by law, RERA authorities, or upon request from regulatory bodies.

Security of Your Personal Data We implement robust technical and organizational measures to protect your Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We ensure your details are secure and emphasize a “no spam” approach as outlined on our platforms.

Direct Marketing Communications We may use your contact details to send you relevant property updates via Email, SMS, WhatsApp, or phone calls. These communications may include:

• Updates on new property launches or phases.
• Exclusive pricing offers or inventory availability.
• Invitations to site visit events.

You can withdraw your consent or opt out of marketing communications at any time by telling your dedicated property advisor or contacting us directly.

Data Retention We retain your Personal Data for as long as you maintain an active property search or relationship with us. After that, we may retain it for a period necessary to comply with legal, regulatory, and operational requirements.

Your Rights Regarding Personal Data You have the right to:

• Be Informed / Access: Know how your data is being used and request access to the data we hold.
• Rectification: Request correction of inaccurate Personal Data.
• Erasure: Request deletion of your Personal Data, subject to legal obligations.
• Withdraw Consent: Opt-out of receiving communications at any time.

Changes to This Privacy Notice We may update this Privacy Notice periodically to reflect changes in our services or legal requirements. Any updates will be published on this page.

Contact Us If you have any questions about this Privacy Policy, wish to exercise any of your rights, or want to raise a concern, please contact us at:

MV Buildcon Email: aacmmorealestate@gmail.com, Phone: +91 95996 97006 Website: https://mvgbuildcon.in/